Aircall turned to PtaaS to meet its security needs

Aircall partnered with Cobalt for on-demand pentesting.

Aircall is a cloud-based phone system that allows companies around the world to buy phone numbers and set up call centers. With the rapid acceleration of demand, the communication platform transmits and stores data from voice calls and recordings each day. Aircall was looking for a security partner that could provide pentesting on demand — something flexible that could still be scheduled on a regular basis to ensure customer data stays fully protected.

As a trusted communications platform, Aircall’s commitment to their customers’ security comes first. Numbers of calls each day involve sensitive information that customers expect to be protected at the highest level, so it's very important that all voice recordings and voice data remain secure. Cobalt’s Pentest as a Service platform enabled secure testing with diverse knowledge from Cobalt pentesters, so Aircall could remediate vulnerability findings before any issues arose.

In order to build the best-in-class scenario for the security of their platform, Aircall recognized the value of maintaining a thorough understanding of their vulnerabilities throughout the software development lifecycle, from development to end user.

Using Cobalt’s Pentest as a Service platform helped bring more awareness around security topics internally and during the development lifecycle of each of Aircall’s features. The company worked with Cobalt’s pentesters who have been running tests on a regular basis, meeting the needs for robust security at Aircall.